2x Fixed Term positions available to 31/03/2021
We’re looking for someone with excellent communication and customer service skills to join our busy out of hours 1st Response Team. You must have valid Public Space CCTV and Man guarding/Door Supervision SIA licences and be comfortable working night shifts on a rota basis inclusive of bank holidays, between the hours of 08.00pm and 08.00am. The role is based at our head office and in our high rise communities in Salford.
Closing date
19th January 2021 - Please note this role will be closed earlier if sufficent applications are recieved
Salary and role requirements
Up to £19, 698 + enhancements per year for 36 hours a week, on a 4 nights on 4 nights off rota basis inclusive of Bank Holidays
What we need
As the first point of contact for all customers outside of the normal working day, we need someone who can deliver high quality and consistent customer service, through multiple contact channels in accordance with Salix Homes’ customer service standards in potentially challenging situations. You will be able to work across multiple service areas including concierge, CCTV monitoring, mobile security patrols, anti-social behaviour and fire alarm response, emergency caretaking and cleaning service and arranging out of hours repairs.
Who we need
This is a fast paced, front facing, customer focussed role that provides information and sign posting to customers across all aspects of housing and the services Salix Homes provides. We need someone who;
We’re interested in hearing from people who;
Interviews will be held week commencing 25th January 2021. *Interviews will be carried out remotely via Zoom*
For an informal chat about this role please contact 0800 218 2000 and ask for Ruth Carroll
Salix Homes is an Equal Opportunities Employer and as such opposes all forms of unlawful or unfair discrimination. All employees will be recruited, trained and developed based on their ability and the requirements of the job.